Care Beyond Borders (CBB)’s Privacy Notice
Care Beyond Borders (CBB) is committed to protecting the privacy of its donors, beneficiaries, employees, volunteers, and other stakeholders. We respect the privacy of every individual who interacts with our organization and have developed a rigorous privacy policy to reflect that commitment. This notice explains our information practices. Because your privacy is important to us, we provide you with notice and choices about the collection and use of your information.
How do we collect information?
We collect information through various channels, including:
– Online channels: Our website, newsletters, social media, and cookies.
– Offline channels: Pledge forms, in-person donations at our offices, mailed donations, and event-based email subscriptions.
The information we collect – Website
We do not collect personally identifiable information unless you voluntarily provide it. This means you are not required to register or provide information to visit our site, attend events, or visit our offices. CBB gathers personally identifiable data—such as names, postal addresses, email addresses, contact details, credit card information, or other details—only when voluntarily submitted. This information is used solely by CBB for internal purposes and is never sold to third parties.
We will only share personally identifiable information when:
– The person submitting the information authorizes us to share it;
– It is necessary for operations, such as processing a credit card transaction;
– It is required by law.
This notice applies to all information collected from or submitted to the CBB website and related sub-domains, as well as offline interactions such as events and mailed donations. By providing information to CBB and visiting our website, you accept the practices described in this privacy policy.
CBB does not automatically collect personally identifiable data from website visitors. However, we recognize the Internet service provider and domain name or IP address of visitors to determine the number of visitors and traffic sources. We collect this data in aggregate, not on an individual basis.
You are not required to provide personal information unless you choose to do so. If you make an online donation, personal information will be collected to process your donation.
How we use the information we collect
CBB is the sole owner of any information collected. We do not sell personal information about our website users, donors, or stakeholders.
CBB explicitly states that:
– We will not sell, trade, or share a donor’s personal information with anyone else.
– We will not send donor mailings on behalf of other organizations.
– We will only share personal information with explicit donor consent.
Personal information collected through our website, events, or walk-in donations—such as names, postal addresses, email addresses, contact information, or payment details—will be kept strictly confidential and used solely to support your relationship with CBB.
If you allow us, we may use your personal information to place you on our mailing and calling lists for regular updates. If you do not wish to receive such communications, you can request removal at any time.
CBB follows strict anti-spam practices. All emails sent include easy-to-follow unsubscribe instructions, and mailing lists are never shared with third parties.
Personal Information and Credit Card Security
CBB takes extensive precautions to protect personal information. Employees only access information for the purposes for which it was collected. Controls are in place to prevent unauthorized disclosure.
Donations made on our website are secure, employing high-grade encryption and Secure Socket Layer (SSL) technology. Our payment processing partners (Stripe, PayPal) also utilize robust security protocols. Donors’ card/bank information is never touched by our server.
Pledge forms containing credit card information that are submitted in person, mailed, or collected at events are redacted after processing. Pledge records are retained for seven years to meet legal and financial compliance requirements.
Note to Parents and Children
CBB prioritizes the privacy of all our stakeholders, particularly young users. We encourage parents to monitor their children’s internet usage and instruct them not to provide personal information without permission. We do not knowingly collect or market data to children.
CBB welcomes children to learn about our work and participate in volunteer activities under parental supervision. We do not knowingly solicit data from children.
How you can access or correct your information
If you wish to review, update, or correct your personal information, please contact CBB. You may also correct factual errors by submitting a request that includes verification of your identity.
Opt-Out
CBB provides the opportunity to opt out of receiving additional information at any time. You may unsubscribe from mailings, calls, or emails by contacting us or using the “unsubscribe” option at the bottom of our emails.
External Links
Our website may contain links to external websites with privacy policies that differ from ours. These links are provided for convenience. CBB does not endorse or control these external sites and is not responsible for their privacy practices.
We encourage users to review the privacy policies of linked websites before providing personal information. CBB is not responsible for any website that links to our site.
Privacy Policy Changes
If our privacy practices change, we will update this policy on our website. We encourage regular review of our privacy policy.
Contact Information
If you have any questions regarding this privacy policy, please contact Care Beyond Borders at: [email protected]