Terms and Conditions

Using Our Website and Services

Welcome to Care Beyond Borders (CBB). By accessing our website at https://cbbcanada.org or engaging with our services, you agree to these Terms and Conditions. These terms govern your use of our platform, donations, and interactions with our organization. We are committed to transparency and accountability in delivering humanitarian aid to communities in need worldwide. Please read these terms carefully.

1. Acceptance of Terms

By using our website, making a donation, or participating in our programs, you agree to abide by these Terms and Conditions, our Privacy Policy, and any applicable laws. If you do not agree, please refrain from using our services.

2. Website Use

  • Permitted Use: Our website is for informational purposes, donation processing, and engagement with CBB’s mission. You may not use it for unlawful activities, commercial purposes unrelated to CBB, or actions that harm our operations.

  • Content Ownership: All content, including text, images, and logos, is owned by CBB or licensed to us. You may not reproduce, distribute, or modify it without written permission.

  • Accuracy: We strive to keep information accurate, but we cannot guarantee it. We may update content without notice.

3. Donations

  • Processing: Donations are processed securely through trusted payment providers (e.g., Stripe, subject to their terms). You agree to provide accurate payment information.

  • Purpose: Donations support CBB’s humanitarian programs, such as food aid in Gaza, orphan care, and education for Rohingya refugees. We allocate funds based on need, as outlined in our campaigns.

  • Refunds: Donations are non-refundable unless processed in error. Contact us at [email protected] within 7 days for refund requests, subject to review.

  • Tax Receipts: Eligible donors may receive tax receipts per applicable laws. Contact us for details.

4. Privacy and Data

Your personal information is protected under our Privacy Policy, which governs data collection, use, and storage. We do not share donor information without consent, except as required by law. By using our services, you consent to our data practices.

5. Restricted Activities

You agree not to:

  • Engage in fraudulent transactions or misrepresentation.

  • Attempt to disrupt our website’s functionality (e.g., hacking, spamming).

6. Liability and Disclaimers

  • No Warranties: Our website and services are provided “as is” without warranties of uninterrupted access or error-free operation.

  • Limitation of Liability: CBB is not liable for damages arising from website use, donation disputes, or external links, except where required by law.

  • Third-Party Links: Our website may include links to external sites. We are not responsible for their content or practices.

7. Changes to Terms

We may update these Terms and Conditions to reflect legal, operational, or policy changes. Updates will be posted on this page with the revised date. Continued use of our services constitutes acceptance of the new terms.

8. Governing Law

These terms are governed by the laws of Canada. 

9. Contact Us

If you have questions about these Terms and Conditions, please reach out:

  • Email: [email protected]

  • Phone: +1 (647) 980-9114

  • Address: 547 Belmont Ave West Kitchener ON N2M 5G9

CBB is dedicated to serving vulnerable communities with integrity. Thank you for supporting our mission to bring hope and dignity to those in need.

Last Updated: May 27, 2025